Start with the right scope.
A first-time addition, a new connection or a newly equipped space. For an existing item at the end of its life, start with Replacing. Make new technology usable, supported and easy to hand over.
What the project brief should cover
For new smart lock installation, describe the existing condition, the intended outcome and anything that limits access or timing. Include clear photographs and product details when discussing the job with a provider. Do not submit entry codes, payment details or sensitive records in the form.
- Device model. Record what is known and mark anything that needs an on-site check.
- Network coverage. Record what is known and mark anything that needs an on-site check.
- Power source. Record what is known and mark anything that needs an on-site check.
- Account ownership. Record what is known and mark anything that needs an on-site check.
What to confirm before agreeing
Confirm account ownership, privacy choices and local control before connecting equipment.
Ask for a written scope that identifies preparation, protection, connected trades, disposal, finishing and the agreed completion checks. Confirm the responsible provider’s qualifications, insurance and any local requirements for this work. Ask how concealed conditions and changes are approved before additional charges arise.
Budget and timing
Location, access, existing conditions, product choices and the work included affect the quotation. This page describes a type of request; it does not promise a price, local availability, an appointment or a verified provider match. Confirm any assessment fee and commercial terms directly.
Leave the next stage clear.
Keep product instructions, commissioning details and a record of what was fitted. Plan routine care once the item is in use.